FAQ

answers to help you out

General Spa Questions

Where is Rejuvia located?

Rejuvia Aesthetics is a well-established, highly rated home spa located in the southwest end of London, Ontario. We operate out of a dedicated, professional spa space in our home, designed for comfort, cleanliness, and privacy.

Do I need a consultation before booking a treatment?

A consultation is only required for laser hair removal. This helps us assess your skin and hair type, medical history, and overall goals so we can design a safe, personalized treatment plan. For skincare and facials, consultations are optional — your treatment will always be customized during your appointment.

Are your treatments safe for all skin types?

Yes. Every service at Rejuvia is tailored to your unique skin tone, texture, and condition. Our protocols and professional-grade products ensure safe, effective results for all skin types, including sensitive and deeper complexions.

Can I book while pregnant or breastfeeding?

Yes — many of our facials and skincare treatments can be safely customized for pregnancy and postpartum. However, laser and Green Peel Classic treatments are not recommended during pregnancy. Please let us know if you’re expecting so we can adjust your service accordingly.

Laser Hair Removal

What makes your laser hair removal different?

We use an award-winning, medical-grade laser system that safely targets unwanted hair at the root — while protecting your skin. The advanced technology ensures powerful, consistent results that are gentle and comfortable.

Does it hurt?

Our laser hair removal is painless. Most clients describe the sensation as mild warmth or soft pokes. The integrated cooling system keeps your skin comfortable throughout your treatment.

How many sessions will I need?

Most clients require 6–12 treatments, depending on skin tone, hair type, and the area being treated. Many clients begin noticing a visible reduction after the very first session, with smoother, finer regrowth over time.

Will I need maintenance sessions?

Yes. Maintenance sessions are typically recommended a couple of times per year, depending on your hair type, hormonal balance, and treatment area.

Is laser hair removal safe for all skin tones?

Absolutely. Our laser system safely and effectively treats all skin tones, including deeper complexions, with settings customized for your skin type.

How should I prepare for my appointment?

Shave the treatment area 12–24 hours before your session. Avoid waxing, plucking, bleaching, or using depilatory creams for 4 weeks before your appointment. Please also avoid makeup, lotion, and self-tanner on the treatment area.

Laser Acne Treatments

How does laser acne treatment work?

Our laser acne treatments use light energy to target and destroy acne-causing bacteria beneath the skin’s surface while reducing oil production and inflammation. The heat also stimulates collagen renewal, helping to fade acne scars and refine overall texture.

What can I expect during the treatment?

The treatment is quick, gentle, and virtually painless — most clients feel mild warmth or light tingling as the laser works. There’s no downtime, and you can resume normal activities immediately after.

How many sessions will I need?

The number of sessions varies depending on the severity of your acne. Most clients benefit from a series of 4–6 treatments, spaced about 2–3 weeks apart, followed by maintenance sessions as needed.

When will I see results?

Many clients notice a visible improvement after the first session, including reduced redness and fewer active breakouts. Skin clarity and texture continue to improve with each treatment.

Is laser acne treatment safe for all skin types?

Yes. The treatment is safe and effective for all skin types and tones when customized by our trained professionals.

Can I combine this with other treatments?

Definitely. Laser acne treatments pair beautifully with our acne-clearing facials, LED therapy, and targeted home care to maximize results and help prevent future breakouts.

Green Peel©

What is the Green Peel?

The Green Peel by Dr. Schrammek is a 100% natural herbal resurfacing treatment that deeply renews the skin. It improves acne, pigmentation, scarring, texture, and early signs of aging through a blend of botanicals that stimulate cell turnover.

How many Green Peels do I need for best results?

For optimal transformation, we recommend a series of 4 Green Peels, spaced every 2 weeks. This allows your skin to regenerate consistently, building smoother texture, even tone, and long-lasting radiance.

Will my skin peel?

It depends on the peel type. The Classic Green Peel usually causes visible peeling after 3–5 days, while Energy and Fresh Up deliver rejuvenation with minimal to no flaking.

How soon will I see results?

Most clients notice a brighter, more refined complexion within a week. Skin continues to improve as collagen rebuilds and pigmentation fades.

Can I wear makeup afterward?

After a Classic peel, avoid makeup for about 5 days. For Energy or Fresh Up, makeup can typically be applied after 24 hours.

Custom Facials & Skincare

What makes your facials different?

Every facial at Rejuvia is fully customized to your skin’s current needs — whether that’s acne, hyperpigmentation, dryness, or aging. No two facials are ever the same; each one is tailored for visible results and deep relaxation.

What products do you use?

We proudly use GlyMed Plus and EltaMD, two professional-grade skincare lines known for their clean formulations, proven performance, and exceptional results.

How often should I get a facial?

Monthly facials are ideal for maintaining radiant, healthy skin. However, your esthetician will personalize the frequency based on your skin’s condition and goals.

Do you offer extractions?

Yes — we perform gentle, hygienic extractions to remove congestion and minimize breakouts without irritating the skin.

Can I combine facials with other treatments like laser or peels?

Yes, in many cases. Facials can safely be paired with LED therapy, microcurrent, or light enzyme exfoliation for enhanced glow and renewal.

Targeted Skin Concerns

What’s the best treatment for hyperpigmentation?

We often recommend a combination of custom facials, Green Peel, and brightening home care using GlyMed Plus and EltaMD products. For stubborn pigmentation, laser rejuvenation may be advised.

Do you treat acne and acne scarring?

Yes — we specialize in both acne-clearing facials and laser acne treatments that reduce bacteria, inflammation, and post-acne marks for smoother, clearer skin.

Can I get a facial if I’m using prescription acne medication?

Yes, but please let us know which medications or topicals you’re using so we can tailor your treatment safely.

What’s best for fine lines and aging skin?

Our anti-aging facials, Green Peel Energy, and LED therapy all help stimulate collagen, firm the skin, and restore a healthy, youthful glow — without downtime.